A Disruptive
Global Connectivity Provider

Our Business Culture
in Our Own Words

Open  

“Anyone can come up with an
idea or a suggestion and everyone will listen. It is that personality and the potential we see in growing the business that makes it different. I can help the company grow and I can grow with the company.” 

Trusted 


“If we say we're going to do something,
we usually deliver on it and that seems
to be what wins us business. It keeps customers coming back.”  

Hands On


“If we need to put labels on some hardware in a warehouse, the team will do it and we’ll do it together. For us it is about everyone getting involved, and I think customers like that in a way, because they know we care.”

Solutions-Driven


“If you have complex challenge, you know you should come to us because we can solve them. We will figure out a way forward. We'll find a solution.”  

Focused

“I like the challenges and I like solving
problems. I think that’s what makes
us good. We’re all problem solvers
and we are all pulling in the
same direction.” 

Service Excellence

“It is amazing what we’ve achieved and what we’ve built. More companies should experience our service
excellence.”   

Meet the SmartCIC Board

Toby Forman

CEO & Co-Founder

Catherine Hemingray

Sales Director &
Co-Founder

Chris Harper

Board Advisor

Carl Roberts

Non-Executive Director

Glenda Brady

Non-Executive Director - ESG

Micheal Schwieter

Non-Executive Director

Sophie Balesi

Financial Director

Meet the Leadership Team

Franco Cretone

Head of Service
Delivery

Benjamin Martins

Service Desk Manager

Johnatan Santana

Head of Carrier
Wholesale

Madeleine Forman

Provisioning
and Legal

Lara Zanette

Senior Customer
Success Manager

Maxim Nyansa Foundation
& Corporate Social Responsibility

In 2023, SmartCIC partnered with Maxim Nyansa Foundation, an African non-governmental organisation (NGO), to provide young people across Africa with IT training, hardware, and micro-financing.

We’re focused on enabling more African youth, in particular young women, to build careers and launch successful IT businesses in their local areas.

SmartCIC is supporting Maxim Nyansa with specialist boot camp courses, hardware donations to its training centres and schools, and lending to start or expand small businesses.

We’re supporting three-month long, residential networking boot camps to equip and prepare young graduates for the new local and international job market by giving them access to valuable and affordable training.

Supporting Women in IT and Tackling e-Waste

Supporting women in tech, building a diverse team and aligning with sustainable outcomes is at the core of our corporate culture.

IT companies across the globe are looking for better ways to disperse of e-waste to remain compliant with environmental objectives. We are donating used IT equipment to Maxim Nyansa for use in their training programs and requesting that our carrier partners contribute any unwanted hardware.