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SmartCIC Appoints Johnaton Santana as Head of Carrier Wholesale and Reina Borjas as Senior Sales Manager to Accelerate Global Connectivity Growth

SmartCIC is making strategic investments in talent to expand its international wholesale connectivity offering as a key component if its end-to-end ‘through the line’ solutions.

Cannes, France, 19 March 2024 – SmartCIC, a global managed service provider has appointed Johnatan Santana as its Head of Carrier Wholesale and Reina Borjas as Senior Sales Manager. SmartCIC is making strategic investments in talent by building out its international wholesale connectivity team to support growing demand for end-to-end ‘through the line’ solutions and its approach to connectivity.

Johnatan Santana has more than 15 years of experience designing, implementing and selling telecommunications and IT services and solutions across an international footprint. He will lead the wholesale sales team and focus on accelerating SmartCIC growth in the international wholesale market. Santana previously held roles at Expereo, Brodynt, Cubix, Distcomp Corp and Alodiga. Reina Borjas has over 10 years of experience in the telecommunications industry with a background in electrical engineering. She is experienced in sales, international market management, carrier relationships, product and business development, marketing, and financial areas associated with telecommunications.

“Johnatan and Reina are excellent additions to our growing team as we push forward with global expansion in 2024. As a company, we’re expanding our reach in terms of markets, skillsets, partnerships and more. Adding the right people, technology and markets is paramount to success in 2024 and we’ve already made a great start,” said Toby Forman, CEO at SmartCIC. “Our ‘through the line’ offering is providing carriers with a whole package for success. Our customers receive access to an all-in-one, service portfolio for global connectivity that will help them to serve their clients with agility and flexibility. We’re doing more deals, hiring more industry experts and building a team that is ready to disrupt the connectivity space.”

SmartCIC’s ‘through the line’ offering combines connectivity with field services, engineering, and hands-on deployments to enable customers to benefit from lower costs, increased performance and gain greater control over connectivity end-to-end. This disruptive model helps carrier partners to capture higher margins, meet changing enterprise demands, and win new and larger contracts.

“Innovation is at the forefront of what SmartCIC do. It’s a dynamic company that prioritise customer experience and quality of service end-to-end. As Head of Carrier Wholesale, I’ll focus on building and maintaining carrier relations, motivating our sales team and enabling more carrier partners benefit from our disruptive approach,” said Johnatan Santana, Head of Carrier Wholesale at SmartCIC. “I’m excited to help take SmartCIC to another level and deliver new innovations in wholesale.”

SmartCIC has a network of over 1,000 carriers and 25,000 field engineers delivering smart connectivity and field services solutions anywhere in the world. Its combination of smart, agile and flexible global solutions coupled with in-house technical competence and local language support makes it an ideal partner for delivering complex cross-border IT projects.

“SmartCIC’s customer-centric and intelligence-driven approach makes me very excited to be a part of the company. It is taking a disruptive approach to connectivity and telecoms as a whole. SmartCIC is ready to deploy connectivity that is reliable, robust and supported by experts in enterprise networking. Innovating is the only way forward in fast-paced, changing digital environments and SmartCIC has the ability to adapt and deliver every time,” said Reina Borjas, Senior Sales Manager at SmartCIC.

In January, SmartCIC announced the appointments of Clint Collins and Matt Carpenter as Senior Sales Agents to accelerate sales strategies across a global footprint.

Find out more about SmartCIC’s current job roles by contacting: jobs@smartCIC.com

About SmartCIC
Headquartered in France and with offices and facilities in 13 countries, SmartCIC delivers flexible and agile connectivity and field services solutions to international carriers and global enterprise in over 180 countries. Naturally a multi-lingual business the team currently speak 15 different languages in its day-day operations with customers and partners.

SmartCIC’s core values of flexibility and agility are driven by the team’s approach to solution orientated design. SmartCIC’s strategy is to deliver fully flexible solutions that meet the needs of demanding and evolving environments.

We help customers work smarter to achieve their objectives.

www.smartcic.com

SmartCIC Expands Its International Sales Team with Industry Veterans Clint Collins and Matt Carpenter

Cannes, France, 16 January 2024 – SmartCIC, a global managed service provider has appointed Clint Collins and Matt Carpenter as sales agents within its global sales team. The new hires will support SmartCIC’s 2024 growth strategies, as it ramps up sales activities across its global footprint. Collins and Carpenter will help more carrier partners to serve growing enterprise demand for “through the line” solutions that combine local and global connectivity with field services.

Collins has 30 years of experience in the telecoms industry. He spent over 13 years at Epsilon Telecommunications with his primary role being Regional Director, Sales MEA. Collins previously held roles at Liquid Telecom and Alpha Telecom. Matt Carpenter was a Director at BlueDeer Technologies Ltd and Head of Broadband Networks for Cherry & White. Carpenter has also worked at Colt Technologies and Globalgig during his more than 25-year career in telecoms.

“Clint and Matt are industry veterans that bring unique skills and relationships to our business. SmartCIC is seeing accelerating demand for connectivity and converged field services, and we will continue to grow our team throughout 2024,” said Toby Forman, CEO at SmartCIC. “Clint and Matt know local connectivity across the globe and believe in the power of long-term relationships and consultancy, which aligns directly with our approach. We look forward to more organisations benefitting from our end-to-end ‘through the line’ model.”

SmartCIC’s ‘through the line’ offering combines connectivity with field services, engineering, and hands-on deployments to enable customers to benefit from lower costs, increased performance and gain greater control over connectivity end-to-end. This disruptive model helps carriers to capture higher margins, meet changing enterprise demands, and win new and larger contracts.

“I’ve been following SmartCIC’s journey and it’s one of the most innovative and fast-moving businesses in the industry right now. It’s building a true portfolio of capabilities, underpinned by customer experience, quality and speed of delivery. Being part of an organisation that moves rapidly, cares about empowerment and education as well as innovation is really exciting,” said Clint Collins, Sales Agent at SmartCIC. “I’m ready to make an impact with SmartCIC and provide more services, in more markets around the globe with a trusted and growing team.”

SmartCIC has a network of over 1,000 carriers and 25,000 field engineers delivering smart connectivity and field services solutions anywhere in the world. Its combination of smart, agile and flexible global solutions coupled with in-house technical competence and local language support makes it an ideal partner for delivering complex cross-border IT projects.

“SmartCIC’s speed of deployment, adaptability and understanding of local environments provide enterprises with immediate advantages over competitors. The entire team is expanding, and more and more knowledge is being brought to the table. By choosing SmartCIC, customers can be sure they’ll get the best access in new markets seamlessly to serve booming enterprise demand,” said Matt Carpenter, Sales Agent at SmartCIC. “There’s some exciting plans in the pipeline for SmartCIC in 2024 and I’m excited to be a part of it.”

SmartCIC has been expanding its team and capabilities throughout 2023 to prepare for exponential growth this year. In May, it hired industry veteran Chris Harper as Strategic Board Advisor. It also partnered with Telecom Management Resources, launched its global logistics solution and set-up its first CSR initiative with Maxim Nyansa Foundation to empower more African women to pursue careers in IT.

About SmartCIC
Headquartered in France and with offices and facilities in 13 countries, SmartCIC delivers flexible and agile connectivity and field services solutions to international carriers and global enterprise in over 180 countries. Naturally a multi-lingual business the team currently speak 15 different languages in its day-day operations with customers and partners.

SmartCIC’s core values of flexibility and agility are driven by the team’s approach to solution orientated design. SmartCIC’s strategy is to deliver fully flexible solutions that meet the needs of demanding and evolving environments.

We help customers work smarter to achieve their objectives.

www.smartcic.com

SmartCIC Partners with NGO Maxim Nyansa Foundation to Empower More African Women to Pursue Careers in IT

Ghana, Africa, 28th November 2023 – SmartCIC, a global managed service provider, has partnered with Maxim Nyansa Foundation, an African non-governmental organisation (NGO), to provide young people across Africa with IT training, hardware, and micro-financing. The partnership is focused on enabling more African youth, in particular young women to build careers and launch successful IT businesses in their local areas.

SmartCIC is supporting Maxim Nyansa with specialist boot camp courses, hardware donations to its training centres and schools, and lending to start or expand small businesses. It will introduce three-month long, residential networking boot camps to equip and prepare young graduates for the new local and international job market by giving them access to valuable and affordable training. Women will have explicit priority for these training and startup programs.

“We are passionate about supporting the local markets that we operate in and providing young Africans, in particular women with new opportunities to build their careers in IT. This partnership enables us to share our expertise, leverage our network of customers and partners to provide equipment, and help more women in Africa gain high-value IT skills and certification,” said Catherine Hemingray, Sales Director and Co-Founder at SmartCIC. “We’re proud that 50% of our board are women and we believe women should play a larger role in tech and telecoms globally. Maxim Nyansa’s vision for education and empowerment directly aligns with the core beliefs within our business.”

SmartCIC is providing its used IT equipment to Maxim Nyansa for use in its training programmes and is asking that its carrier partners contribute unwanted hardware to the organisation. As part of the partnership, SmartCIC’s Barcelona warehouse will become Maxim Nyansa’s official depot for second-hand hardware in the south of Europe. It will use its global logistics offering to ship and deliver hardware to sites in Ghana, Nigeria and other West-African countries where Maxim Nyansa is located.

“At Maxim Nyansa, we take a bi-cultural approach to providing the less fortunate with a chance to be educated and equipped for their professional lives. With SmartCIC as one of our partners, we’re bringing together teams where Europeans and Africans are working together on a basis of equality and synergy,” said Diana Van Der Stelt, Co-Founder at Maxim Nyansa. “We’re excited to have the SmartCIC team host bootcamps and share their expertise in networking with our students. The contribution of used hardware enables more students to gain hands-on experience that will help develop careers in IT.”

Maxim Nyansa was established in Ghana in 2016. It provides almost 57,000 students with access to ICT labs, hosts more than 100 school projects, and has trained nearly 700 teachers in Burkina Faso, Gambia, Nigeria, and Sierra Leone. Maxim Nyansa is supporting students in high schools across Africa by providing them and their teachers with much-needed IT infrastructure and educational software.

“Our goal is to support training and education in Africa as well as the development of sustainable IT businesses. We want the outcome of this partnership to be new, preferably women-owned businesses that SmartCIC can hire as part of our global network of engineers. That’s an ideal scenario,” said Toby Forman, CEO and Co-Founder at SmartCIC. “We’re excited to have ambassadors from our team host boot camps in Africa and share their knowledge. There’s an opportunity for the team to learn and gain new experiences in some of the most unique and dynamic markets in the world.”

Based on the success of this partnership, SmartCIC will look at growing this initiative in markets beyond Africa. There is potential for the development of similar training, certification and micro-financing initiatives in Latin America and Asia-Pacific regions.

If your organisation would like to donate IT hardware to Maxim Nyansa, please contact: hardwarecollections@smartcic.com

About SmartCIC

Headquartered in France and with offices and facilities in 13 countries, SmartCIC delivers flexible and agile connectivity and field services solutions to international carriers and global enterprise in over 120 countries. Naturally a multi-lingual business the team currently speak 17 different languages in its day-day operations with customers and partners.

SmartCIC’s core values of flexibility and agility are driven by the team’s approach to solution orientated design. SmartCIC’s strategy is to deliver fully flexible solutions that meet the needs of demanding and evolving environments.

We help customers work smarter to achieve their objectives.

www.smartcic.com

About Maxim Nyansa

Maxim Nyansa stands for the best of two worlds. A foundation established in Ghana in 2016. We have the strength of an NGO and we are a foundation raising funds and mobilizing volunteers to train underprivileged young Africans.

With our integrated approach, we support schools with our integrated learning transformation program, we create successful training programs to help young people in Africa prepare for the job market with the desired and required digital and other 21st century skills. Maxim Nyansa started its first pilot projects in a junior high school in Accra, with a group of 10 young IT graduates in 2016.

https://maximnyansa.com/

SmartCIC Delivers Fixed Wireless Access
Across New York for Global Fashion Brand REISS

SmartCIC will connect REISS’ stores in New York with plans to expand to all sites across the US to enable new customer experiences and interactivity at physical stores

New York City, New York, 14th November 2023 – SmartCIC, a global managed service provider has been selected by REISS, a luxury British fashion brand to install 5G Fixed Wireless Access (FWA) in all of its standalone stores throughout New York. The project is an expansion of SmartCIC and REISS’ 13-year relationship following the recent successful installation in REISS’ headquarters in Manhattan and years as a trusted advisor to the company. By using multi-directional antennas, SmartCIC can angle the connection points towards the best and closest connection. Each site can be delivered in five working days or less by SmartCIC’s expert team of engineers.

SmartCIC will be providing diversity through two different carriers at each location. Each connection is provided by the two highest-performing cellular providers for that specific site. SmartCIC provides an end-to-end approach that includes line, cabling, hardware, installation, migration, and support. This provides guaranteed performance, greater reliability and control with a cost-efficient solution. REISS’ customers will benefit from a more interactive and seamless in-store experience.

“Connectivity across the whole of New York is an issue because digging up roads to install cable can be challenging and expensive. Closing the road at just one of REISS’ sites to dig would’ve cost around $70,000 or more. We had to think differently about how we would connect these sites quickly and efficiently and fixed wireless was a natural choice,” said Toby Forman, CEO at SmartCIC. “By installing 5G as an alternative to fixed line connectivity, we’re able to reduce costs and lower REISS’ total contract value. The result was ultra-reliable connectivity delivered with a cost-efficient model, which has provided REISS with a foundation for developing unique retail experiences.”

SmartCIC’s cellular intelligence division, CELLSMART is testing, mapping, and capturing local intelligence about wireless network performance across the globe to accelerate the adoption of fixed wireless access solutions. To date, it has captured over 100,000 real-world cellular performance tests and over 3 million data points. CELLSMART is mapping 5G the same way Google mapped local streets and has equipped cars with bespoke testing software, SIMs, and routers to test local wireless network performance across Europe, and North America. It kicked off test driving in the US in New York City with max speeds of 395.15 Mbps in Manhattan. The car tests multiple cellular network providers every 0.5 seconds and reports the data in real-time to the CELLSMART database.

“For REISS to remain operationally efficient, we’re embracing new technologies and pushing the potential of digital solutions. To do this, we needed something that could handle more data at higher speeds and higher bandwidth,” said Andrew Wood, Head of Workplace IT at REISS. “We’ve been working with SmartCIC since 2009 and so they understand exactly what our objectives are and helped us to find a way to do it which benefitted everyone. It was an obvious choice for SmartCIC to help us go wireless after the success of our pilot store on Bleeker Street.”

SmartCIC has more than 25,000 engineers on-the-ground in 200 countries, with reach to serve nearly 7 billion potential end users. For more than 15 years, it has been building out its presence in key global hubs and establishing trusted relationships with engineers across the globe. In less than 48 hours, it can deploy engineers, connect sites and ensure customers are up and running.

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About SmartCIC

Headquartered in France and with offices and facilities in 13 countries, SmartCIC delivers flexible and agile connectivity and field services solutions to international carriers and global enterprise in over 120 countries. Naturally a multi-lingual business the team currently speak 17 different languages in its day-day operations with customers and partners.

SmartCIC’s core values of flexibility and agility are driven by the team’s approach to solution orientated design. SmartCIC’s strategy is to deliver fully flexible solutions that meet the needs of demanding and evolving environments.

We help customers work smarter to achieve their objectives.

www.smartcic.com

About REISS

REISS, the modern fashion house, has designed and curated authentic luxury fashion, tailored for modern living, since 1971. Modern style should be enduring. Our Creative Team combines authentic design and creativity with an uncompromised approach to excellence and high levels of service. The REISS complete wardrobe collections are thoughtfully-made, with versatile pieces to elevate the everyday. Wear now, keep forever, we try to empower the customer to dress to their style and to their purpose. The brand operates via multiple channels including: owned stores, online, wholesale, licensing, franchise and concession with more than 257 points of sale in 14 countries across the UK, US, EMEA and APAC. Please visit reiss.com

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