Case Studies
Connectivity
European Service Stations
Mission
Roll-out of Mako SD Wan Solution
Scope
Europe
Solution
- Delivery of underlay for SD WAN Solution
- Multi-vendor multi-technology solution
Results
- Assisted customer education on technology solutions outside UK
- Additional extension of demarcation points in order to deliver on time
Connectivity
Global Retailer
Mission
Management of all Comms outside UK
Scope
Europe, Oceania, Asia, North America
Solution
- Delivery of Hub & Spoke IPSEC VPN Network
- Multi-vendor multi-technology solution
- Managed switch, managed telephony
- Store support for PEDS, Tills etc
Results
- Customer aggregated connections to a single vendor
- Single point of contact for all store support issues
Connectivity
Provision of underlay for global Car Hire company
Mission
Provision of underlay
Scope
Europe
Solution
- Provision of underlay circuits for European SD Wan
- 400 circuits in 7 countries
- Multi-vendor multi-technology solution
- Project combines circuit provision, demarcation extension, hardware deployment and migration
Results
- Project completed on time
- Customer aggregated connections to a single vendor
- Single point of contact for all support issues
Connectivity
Global Tier 1 Operator
Mission
Provision of Rapid 4G solution
Scope
Europe
Solution
- SLA backed Provision of 4G service with router and technician anywhere in Europe within 48 hours
Results
- Over 250 deployments
- Customer sites remain operational
Field services
Global Software Provider
Mission
Roll-out of POS after failings with previous incumbent
Scope
EMEA ASIA PAC
Solution
- Delivery of 4G Sierra Wireless & XOGO managed display solution
- 200 sites in EMEA & Asia Pacific Regions
- NBD SLA backed support solutions
- Liaison with Microsoft and vendor teams
Results
- Project put back on track
- Solution rolled out and completed on time
- Client confidence re-stablished
Field services
Global Tier 1 Operator
Mission
LAN Voice Transformation
Scope
Pan European
Solution
- Site Surveys
- Pre-staging of Equipment
- Logistics
- SLA for deployment
- Multi-lingual support
Results
- Over sites deployed
- Assisted client with technical challenges
- Sites delivered as per schedule
- Engendered a collaborative approach
Field services
European Discount Retailer
Mission
WAN LAN Transformation
Scope
4200 sites Pan European
Solution
- Pre-staging of Equipment
- Logistics
- SLA for deployment
- Multi-lingual support
Results
- Assisted the client with technical challenges
- Sites delivered as per schedule
- Engendered a collaborative approach
Field services
International Car Hire Company
Mission
In-place Cat 6 re-cabling German HQ
Scope
160 seat site in Oberursel
Solution
- OOH Cabling
- Dedicated Cabling Team from France
- SLA backed solution for outages
Results
- 25,000m cable replaced
- 2 recorded outages in 10-week project
- Implementation of telephone refresh brought forward as a result of the successful network upgrade