Case Studies
Field services
Global Software Provider
Mission
Roll-out of POS after failings with previous incumbent
Scope
EMEA ASIA PAC
Solution
- Delivery of 4G Sierra Wireless & XOGO managed display solution
- 200 sites in EMEA & Asia Pacific Regions
- NBD SLA backed support solutions
- Liaison with Microsoft and vendor teams
Results
- Project put back on track
- Solution rolled out and completed on time
- Client confidence re-stablished
Field services
Global Tier 1 Operator
Mission
LAN Voice Transformation
Scope
Pan European
Solution
- Site Surveys
- Pre-staging of Equipment
- Logistics
- SLA for deployment
- Multi-lingual support
Results
- Over sites deployed
- Assisted client with technical challenges
- Sites delivered as per schedule
- Engendered a collaborative approach
Field services
European Discount Retailer
Mission
WAN LAN Transformation
Scope
4200 sites Pan European
Solution
- Pre-staging of Equipment
- Logistics
- SLA for deployment
- Multi-lingual support
Results
- Assisted the client with technical challenges
- Sites delivered as per schedule
- Engendered a collaborative approach
Field services
International Car Hire Company
Mission
In-place Cat 6 re-cabling German HQ
Scope
160 seat site in Oberursel
Solution
- OOH Cabling
- Dedicated Cabling Team from France
- SLA backed solution for outages
Results
- 25,000m cable replaced
- 2 recorded outages in 10-week project
- Implementation of telephone refresh brought forward as a result of the successful network upgrade