Case Studies

Field services
Global Software Provider

Mission

Roll-out of POS after failings with previous incumbent

Scope

EMEA ASIA PAC

Solution

  1. Delivery of 4G Sierra Wireless & XOGO managed display solution
  2. 200 sites in EMEA & Asia Pacific Regions
  3. NBD SLA backed support solutions
  4. Liaison with Microsoft and vendor teams

Results

  • Project put back on track
  • Solution rolled out and completed on time
  • Client confidence re-stablished
Field services
Global Tier 1 Operator

Mission

LAN Voice Transformation

Scope

Pan European

Solution

  1. Site Surveys
  2. Pre-staging of Equipment
  3. Logistics
  4. SLA for deployment
  5. Multi-lingual support

Results

  • Over sites deployed
  • Assisted client with technical challenges
  • Sites delivered as per schedule
  • Engendered a collaborative approach
Field services
European Discount Retailer

Mission

WAN LAN Transformation

Scope

4200 sites Pan European

Solution

  1. Pre-staging of Equipment
  2. Logistics
  3. SLA for deployment
  4. Multi-lingual support

Results

  • Assisted the client with technical challenges
  • Sites delivered as per schedule
  • Engendered a collaborative approach
Field services
International Car Hire Company

Mission

In-place Cat 6 re-cabling German HQ

Scope

160 seat site in Oberursel

Solution

  1. OOH Cabling
  2. Dedicated Cabling Team from France
  3. SLA backed solution for outages

Results

  • 25,000m cable replaced
  • 2 recorded outages in 10-week project
  • Implementation of telephone refresh brought forward as a result of the successful network upgrade
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