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SmartCIC Launches Connectivity and Field Services Across 32 African Countries

You will be redirected to a 3rd party websEnterprises and service providers can rapidly connect, deploy, and manage digital infrastructure across Africa with consistent performance and customer experience.

Cannes, France, 11 October 2022 – SmartCIC, a global managed service provider, has expanded its fixed-line connectivity and field service solutions across 32 African countries. Customers gain the support of expert on-the-ground engineers in each country, delivering consistent performance and customer experience in local markets throughout the continent.

In addition to fixed-line connectivity, SmartCIC has launched satellite services connecting Africa’s 54 countries. The company adds Africa to its global footprint, which includes over 26,000 certified engineers spanning six continents. SmartCIC’s Africa expansion enables enterprises and services providers to efficiently connect, deploy, and manage digital infrastructure in new and challenging markets.

“SmartCIC is now serving all the 10 largest African nations as well as some of the continent's overlooked and underserved markets. We’re helping enterprises and service providers deliver reliable and robust connectivity in countries like Ghana, Ethiopia, Egypt and the DRC,” said Catherine Hemingray, Sales Director at SmartCIC. “As digital adoption accelerates across the continent, we’re providing critical connectivity services and helping enterprises to connect and grow in new markets.”

SmartCIC provides broadband, direct internet access (DIA), 4G/5G, large capacities and wave technologies as well as SLA backed field services solutions from smart hands to fully certified professionals. Its Managed Services offering includes fully managed WAN, LAN as a service to bespoke consulting, WAN optimisation, underlay strategy and audits.

“We are continually engaging with local service providers and certified engineers to expand our footprint and share their local knowledge with our customers. It is through relationships that we’re able to offer consistent and reliable services across borders. SmartCIC is committed to Africa in the long-term and we look forward to helping more enterprises connect and optimise their digital solutions with trusted infrastructure,” said Toby Forman, CEO at SmartCIC.

Over the coming months, SmartCIC will be adding additional markets to the initial 32 markets it serves today. It will continue to partner with local service providers to expand its reach with in-country engineers. A complete list of markets can be requested at

About SmartCIC

Headquartered in France and with offices and facilities in 13 countries, SmartCIC delivers flexible and agile connectivity and field services solutions to international carriers and global enterprise in over 120 countries. Naturally a multi-lingual business the team currently speak 17 different languages in its day-day operations with customers and partners.

SmartCIC’s core values of flexibility and agility are driven by the team’s approach to solution orientated design. SmartCIC’s strategy is to deliver fully flexible solutions that meet the needs of demanding and evolving environments.

We help customers work smarter to achieve their objectives.

For further information on SmartCIC, please contact:

SmartCIC Appoints Catherine Hemingray Sales Director to Accelerate Global Growth

Cannes, France, 6th October 2022 – SmartCIC, a global managed service provider, has appointed Catherine Hemingray as its Sales Director. Hemingray is responsible for leading SmartCIC’s commercial teams and working with partners and customers to develop bespoke connectivity and field services solutions. She is a 16-year veteran and board member at SmartCIC and has held roles that include carrier relations director, account director, and head of service delivery.

In her role as sales director, Hemingray will lead the SmartCIC sales team and set its commercial strategy. She will support the growth of its business as it serves Fortune 500 and FTSE 100 enterprises.

“I’m excited to lead sales as we take our business to another level. SmartCIC has proven that it can deliver connectivity and field services across unique geographies with efficiency and consistency. There’s tremendous momentum behind our business and we have a model that matches a real need in the market,” said Catherine Hemingray, sales director at SmartCIC. “Over the next 12 to 18 months, we’re going to ramp up our offering in new markets and help more organisations roll out services and benefit from trusted hands on the ground in local markets across the globe.”

SmartCIC has a network of over 1,000 carriers and 25,000 field engineers delivering smart connectivity and field services solutions anywhere in the world. Its combination of smart, agile and flexible global solutions coupled with in-house technical competence and local language support makes it an ideal partner for delivering complex cross-border IT projects.

“SmartCIC is entering a new phase of global growth and Catherine will be instrumental in building existing relationships, identifying new opportunities, and leading our sales efforts. Her knowledge of changing requirements, partner capabilities and market insights make her an extremely valuable resource for our customers. She provides trusted advice and works in collaboration with customers to find the best solution for serving their needs in local markets,” Toby Forman, CEO at SmartCIC. “It is an exciting time in our business and we have a fantastic foundation for serving our customers across the globe.”

SmartCIC will be announcing the launch of services in new markets in the coming weeks. It is expanding the geographies it serves with new partnerships and customers across its global footprint.

For further information on SmartCIC, please contact:

SmartCIC Appoints Catherine Hemingray Sales Director to Accelerate Global Growth
SmartCIC Partners with BICS to Expand the Reach of its CELLSMART Intelligent Cellular Platform

CELLSMART enables the deployment of fixed wireless services for enterprises in 10 days or less and will use this strategic partnership to grow its roaming capabilities

Cannes, France, 10 May 2022 – SmartCIC, a global managed service provider, has partnered with international communications enabler BICS to increase choice for enterprises deploying fixed wireless services. The partnership with BICS expands the existing carrier relationships for SmartCIC’s CELLSMART platform and enables customers to benefit from direct connectivity to world-leading mobile network operators. Through CELLSMART, enterprises can deploy cellular solutions that have the freedom to roam across networks globally, enabling them to benefit from the best performing network in any given location.

CELLSMART is powered by SmartCIC and has been designed to enable enterprise customers to rapidly roll out cellular solutions and benefit from new intelligence-driven mobile deployments. It analyses local mobile network performance and provides insights and recommendations for optimising enterprise applications. CELLSMART’s solutions are built using leading technology partners and supported by over 25,000 engineers in 200 countries around the world.

“The partnership with BICS is a tremendous milestone for SmartCIC. We see an opportunity to use our engineering heritage and network expertise enabling more enterprises to benefit from the agility and flexibility that cellular can bring to their businesses. Together with BICS, we are increasing options for enterprises to switch between more MNOs across a global footprint. This intelligence-driven, optimised network performance means they benefit from enterprise-capable fixed wireless internet connectivity,” said Toby Forman, CEO at SmartCIC. “CELLSMART is bringing new speed and intelligence to mobile deployments and making it simpler for enterprises to use cellular solutions to support their operations.”

As a leading international communications enabler, BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. BICS’ global network connects more than 700 mobile network operators across 2G, 3G, 4G, 5G and Nb-IoT. Its network ecosystem connects over 5 billion consumers and 150 million IoT devices around the world. This global footprint expands SmartCIC’s existing carrier relationships giving users the flexibility to switch to more carriers and deliver the best network performance across fixed wireless services.

“Seamless global connectivity is becoming increasingly important to enterprises and will be the driver for growth in our digital age” said Luc Vidal-Madjar, Head of IoT at BICS. “By working with BICS, SmartCIC can offer its CELLSMART customers unrivalled global connectivity and choice, ensuring barriers to deploying mobile technology are removed and customers can instead focus on innovation.”

CELLSMART provides the end-to-end planning, network selection, routing and backhaul solutions, equipment deployment, management, monitoring and support for enterprise fixed wireless networks. It supports the deployment of 5G networking and has recently achieved 5G certification from Cradlepoint, a global leader in cloud-delivered LTE and 5G wireless network edge solutions.

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For further information on SmartCIC and CELLSMART, please contact:

SmartCIC Partners with BICS to Expand the Reach of  its CELLSMART Intelligent Cellular Platform