Field Service

Deployment

SERVICE Deployment

Dedicated project management as standard

Our approach for all deployment activities is to create a series of detailed documents which the service desk and engineers use to run the onsite activities. The source of the documentation is drawn from the customer’s own documentation combined with in-house processes and procedures.

Our approach for all deployment activities is to create a series of detailed documents which the service desk and engineers use to run the onsite activities.

The source of the documentation is drawn from the customer’s own documentation combined with in-house processes and procedures.

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Project management

SmartCIC takes a solution provider approach to work with customers to identify and leverage related business change opportunities rather than to simply focus on equipment delivery and installation.

On completion of the due diligence a Statement of Work (SoW) will be generated covering the required migration project scope and responsibilities. On approval of the SoW the project will commence.

SmartCIC takes a solution provider approach to work with customers to identify and leverage related business change opportunities rather than to simply focus on equipment delivery and installation.

On completion of the due diligence a Statement of Work (SoW) will be generated covering the required migration project scope and responsibilities. On approval of the SoW the project will commence.

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Project Governance

Large and/or complex projects are managed and governed via SmartCIC Project Teams. Our project team comprise a board director, senior project director, senior network engineer and service delivery managers, Prince 2 qualified.

Large and/or complex projects are managed and governed via SmartCIC Project Teams. Our project team comprise a board director, senior project director, senior network engineer and service delivery managers, Prince 2 qualified.

On completion of the due diligence a Statement of Work (SoW) will be generated covering the required migration project scope and responsibilities. On approval of the SoW the project will commence.

Depth of experience

We have worked on a wide range of projects

DEPLOYMENT

We provide project personnel across a wide range of connectivity and field services activities, often playing key roles in customer multi-disciplinary teams.

Risk and Cost mitigation

Our project team, supported by solid methodology and processes mitigate your risks around scope, time and cost

SmartCIC’s approach to managing projects combines best practise guidelines for project management and structured project management methodologies, with specified lines and accountabilities to be agreed at the commencement of the project. This includes reporting schedules, roles and responsibilities, risk, issue and change management. SmartCIC assumes accountability and responsibility for in-scope deliverables on time and within budget.

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Depth of experience

We have worked on a wide range of projects

DEPLOYMENT

We provide project personnel across a wide range of connectivity and field services activities, often playing key roles in customer multi-disciplinary teams.

Risk and Cost mitigation

Our project team, supported by solid methodology and processes mitigate your risks around scope, time and cost

SmartCIC’s approach to managing projects combines best practise guidelines for project management and structured project management methodologies, with specified lines and accountabilities to be agreed at the commencement of the project. This includes reporting schedules, roles and responsibilities, risk, issue and change management. SmartCIC assumes accountability and responsibility for in-scope deliverables on time and within budget.

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